What are the practice policies and fees?

How do I schedule?

Please use the Appointments & Login link at the top of every page, call (646) 875-8659, or email help@cuddy.org. Please include your full name, phone number, date of birth, and email address in your message.

How do I request refills?

Please first confirm that your current prescription bottle shows no refills, or please call the pharmacy to find out. If no refills, then please call (646) 875-8659 or email help@cuddy.org. Please include your name, date of birth, medication name, and any change to which pharmacy you use. Please provide at least 48 hours notice for all refill requests, and please ensure that you do not run out of medication before the refill can be submitted to your pharmacy.

Why is a Patient Account necessary?

There are many administrative and other tasks which need to be completed by the practice in coordination with the patient. The Patient Account enables you to 1) review, complete, sign, and upload forms, documents & results, 2) complete symptom- and diagnosis-related questionnaires, 3) manage appointments & reminders, 4) participate in telehealth sessions (in-person preferred), 5) make payments, and 6) secure message. The patient account enables many administrative and other tasks so that session time can instead be spent on treatment.

Why is my credit card information collected and stored?

Securely storing a patient's credit card simply allows for rapid and seamless collection of approved fees. Or fees can be paid at the time of service, or by using your Patient Account. Prompt payment is much appreciated. :)

Do you prescribe benzodiazepines like Xanax, Ativan, and Klonopin?

Yes, benzodiazepines can be safely prescribed for evidence-based, short-term uses. In rare cases, these medications are prescribed long-term at reasonable, safe doses, if appropriate. Patients who are accustomed to high dosing would be required to immediately taper to lower doses, and to trial antihypertensives, or other more targeted medications and interventions. Please note that benzodiazepine, stimulant, or any other controlled substance prescribing will require an agreement to be signed.